Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
Spacious rooms
Convenient location
Lacking views
Limited dining options
6.4/10
Nice
Rooms
7.6
Location
8.0
Service
6.8
Dining
5.8
Guest reviews
6.4/10
based on 9 reviews
7.4
7.4/10 based on 68 reviews
Leslie
United Kingdom,
June
2024
6.4/10
The hotel is conveniently located for self-driving visitors, making it perfect for day trips to beautiful destinations and close to essential amenities. The rooms are spacious and comfortable, though lacking the promised views. The service, particularly in the restaurant, could use a friendlier touch. The location offers easy access to nearby attractions, with some minor disappointments. Dining is limited to pre-ordered room service only, though the homemade Majorcan products are a nice touch. The facilities could be improved for a better overall experience.
Rooms
7.0
The rooms were large and comfortable, though lacking the promised views.
Service
6.0
The service, especially in the restaurant, could be more welcoming.
Location
8.0
Convenient location for self-driving visitors, though with some minor disappointments.
Dining
5.0
Limited dining options with only pre-ordered room service available.
Facilities
6.0
Facilities could be improved for a better guest experience.
Spacious rooms
Lacking views
Peter
United Kingdom,
May
2024
5.8/10
The hotel is conveniently located for a day trip to the picturesque Huon Valley and offers easy access to shops and restaurants; however, it falls short in terms of proximity to major attractions and microwave availability. The rooms are reasonably spacious and bright, equipped with essential amenities like a toaster, kettle, and microwave, but are lacking in river or mountain views as advertised. The service was deemed rude, needing improvement and courtesy toward cleaning staff. The dining experience is limited to pre-order room service only. On the positive side, the property is close to Kingston Sports Centre and offers homemade soup at the dining facility.
Rooms
7.0
The rooms were reasonably spacious, clean, and bright, equipped with essential amenities.
Service
5.0
The service was considered rude and in need of improvement, particularly in interacting with the cleaning staff.
Location
6.0
The hotel's location is suitable for exploring Huon Valley and has nearby access to shops and restaurants, but may not be ideal for those looking to visit major attractions like Hobart.
Dining
6.0
The dining options are limited to pre-order room service, with the highlight being homemade soup.
Facilities
6.0
The property offers standard facilities, but lacks a microwave in the rooms.
Audrey
United Kingdom,
March
2024
7.4/10
I had a pleasant stay at the hotel. The location was convenient for our day trip to the Huon Valley, although a bit out of the way for other activities. The room was spacious and perfect for a family, but unloading behind the unit was a bit challenging. The service was excellent, with friendly and helpful staff. The dining options were limited to pre-order room service, and the lack of Wi-Fi knowledge was a downside. Overall, it was a comfortable and family-friendly stay.
Rooms
8.0
The room was large, comfortable, and spacious, ideal for a family.
Service
9.0
The staff was very helpful and friendly, even going out of their way to assist.
Location
7.0
The location in Kingston was close to the sports centre and shops, but a bit out of the way for certain activities.
Dining
6.0
Dining options were limited to pre-order room service, and there was a lack of knowledge on using Wi-Fi during the stay.
Facilities
7.0
The facility lacked a microwave for guest use, and there were some limitations in dining services.
spacious rooms
limited dining
Claire
United Kingdom,
March
2024
8.0/10
My stay at the hotel was terrific! The rooms were modern and roomy, with the most comfortable king size bed and really comfy pillows. However, the lack of river or mountain views was a bit disappointing. The service was helpful and friendly overall, but I noticed a slight lack of good customer service at times. The location was perfect for our day trip to the beautiful Huon Valley, close to shops and restaurants. The dining options were limited to pre-order room service, but the homemade desserts were a treat.
Rooms
9.0
The rooms were modern and roomy, with a fully equipped kitchenette. The king size bed was incredibly comfortable.
Service
7.0
The service was generally helpful and friendly.
Location
9.0
The location was perfect for exploring the Huon Valley, with easy access to shops and restaurants.
Dining
7.0
The dining options were limited to pre-order room service, but the homemade desserts were delightful.
Facilities
8.0
The facilities were good overall, but there were some minor inconveniences.
Comfortable
Limited views
John
United Kingdom,
January
2024
7.6/10
I had a wonderful stay at this hotel. The rooms were clean and modern, perfect for a family. The fully equipped kitchenette made it so convenient, and the spacious layout along with the incredibly comfortable king size bed and plush pillows made it feel like a home away from home. The only minor downsides were the not so great unloading area behind the unit and the limited number of chairs available.
Rooms
9.0
The rooms were clean, with a fully equipped kitchenette, spacious, and boasted the most comfortable king size bed and really comfy pillows, which are rare finds in hotels. The only downside was having only two of everything, including chairs.
Service
8.0
The staff were friendly and helpful, always ready to assist. They even warned me about potential noise from the highway to Huonville, which was considerate of them.
Location
8.0
The location was perfect for our day trip to the beautiful Huon Valley, and it was close enough to shops and restaurants. It was very easy to find for self-driving visitors, making it convenient for all our travel needs in the south. However, it might be a bit out of the way if you're not driving yourself.
Dining
6.0
The dining options were limited, and Wi-Fi access seemed confusing. However, the marmalade was delicious.
Facilities
7.0
The facilities were decent, though I wished there were more dining options available and better Wi-Fi instructions. Overall, a good stay.
Edmund
United Kingdom,
December
2023
7.2/10
The hotel is conveniently located for exploring the beautiful Huon Valley and a short drive to Hobart. The rooms were spacious and clean, but unfortunately, the non-smoking room had a lingering smell of stale cigarette smoke. The service was friendly and helpful, with a warning about potential noise from the highway. The dining options were limited only to pre-order room service, and the lack of Wi-Fi understanding was a downside. The location is great for those on a self-drive trip but may be out of the way for others.
Rooms
7.0
The rooms were spacious and clean, but the non-smoking room had a stank of stale cigarette smoke.
Service
8.0
The service was friendly and helpful, with staff warning about potential noise from the highway.
Location
9.0
The location was perfect for exploring the Huon Valley and a short drive to Hobart, but may be out of the way for some visitors.
Dining
6.0
The dining options were limited to pre-order room service only, and there was confusion about Wi-Fi usage.
Facilities
6.0
Facilities were average with limited dining options and Wi-Fi confusion.
Alex
United Kingdom,
October
2023
7.2/10
The hotel is perfectly situated for exploring the beautiful Huon Valley, with easy access to shops and restaurants. The rooms are tidy and clean, providing a comfortable stay. While the service was friendly, there were some noise issues from the adjacent highway. However, the location is convenient for self-driving visitors.
Rooms
8.0
The room we stayed in was quite risky, but it turned out to be good and definitely clean.
Service
7.0
The staff cooked up a great buffet every night, although a refresher course might be needed.
Location
9.0
The hotel's location was perfect for our day trip to Huon Valley, close to shops and restaurants. However, it may be out of the way for those not self-driving.
Dining
6.0
Unfortunately, the Wi-Fi was a bit challenging to use, and dining options were limited to pre-order room service.
Facilities
6.0
The facilities were lacking in some areas, but the hotel was close to businesses in Kingston for a convenient stay.
William
United Kingdom,
September
2023
6.0/10
The hotel is in a lovely location, perfect for day trips to Huon Valley and close to shops and restaurants. The rooms were a bit cramped for a family of 4 and lacked the promised views. Unfortunately, the service was lacking in good customer care with no signs of a warm reception.
Rooms
6.0
The room was pretty cramped for a family of 4 and did not have any river or mountain views as promised.
Service
5.0
The service was lacking any signs of good customer care.
Location
8.0
The location was perfect for day trips to Huon Valley and close to shops and restaurants.
Dining
5.0
The dining options were only available through pre-ordered room service, a bit limited in choice.
Facilities
7.0
Facilities were provided but did not meet expectations.
Stephen
United Kingdom,
June
2023
6.8/10
The hotel is easy to find for self-driving visitors and perfect for day trips to the beautiful Huon Valley, with close proximity to shops and restaurants. The rooms, although clean and comfortable, lacked the promised river and mountain views, and felt rather dated. Service was friendly and helpful, although lacking engagement in conversation. Dining options were limited to pre-ordered room service only. Overall, a good option for those seeking a quiet stay within easy distance to local amenities.
Rooms
7.0
The rooms were comfortable and clean, but did not offer the expected views. The heater was put on for us when it was cold.
Service
8.0
The service was friendly and helpful, though not very engaging in conversation.
Location
8.0
The hotel's location is easy to find for self-driving visitors and convenient for day trips to Huon Valley. Close to shops and restaurants.
Dining
5.0
Limited dining options available only via pre-ordered room service.
Facilities
6.0
The hotel lacked certain amenities like an on-site restaurant or microwave in the rooms, impacting convenience for guests.